Self Help Guides
User documentation in plain English with lots of pictures.

Please note customers covered by support agreement please call the help desk we prefer you use GASMO and not the following method, get GASMO HERE

  1. Sign into Gmail using your Google for Work account.
  2. Click 'Settings'  at the top of the page.

  3. Click the 'Forwarding and POP/IMAP' tab

  4. In the IMAP access section, select 'Enable IMAP'

  5. Click the 'Save Changes' button located on the bottom of the page

  6. Open Outlook click 'File' -> 'Account Settings'  -> 'Account Settings'

  7. On the 'Mail' tab, click 'New'

  8. Click 'Next'
  9. Select 'Manually configure server settings or additional server types' and click 'Next'

  10. Ensure 'Internet Email' is selected and click 'Next'
  11. Enter 'Your Name', 'Password' and 'Email Address' into the fields provided.

    Change the 'Account Type' to 'IMAP'
    Type '' into 'Incoming mail server'
    Type '' into Outgoing mail server(SMTP)'

    Click 'More Settings'
  12. On the 'Outgoing Server' tab, check 'My outgoing server (SMTP) requires authentication'

  13. On the 'Advanced' tab;
    Incoming server must be set to '993' and 'SSL' for encryption
    Outgoing server must use '587' and 'TLS' for encryption

  14. Click 'OK', 'Next' and then 'Finish'

Sometimes referred to as the Self Harm section, just remember a little knowledge can be a dangerous thing ... so if you're at all unsure call the help desk.

This content is provided for the use of our clients in configuring systems, service and application we manage on behalf our clients. Any information provided here may not be correct for your specific configuration if you do not have systems that were installed and configured by Paladin Technology ®

Some content is only available to users who have logged in, you will need to use your "Google for Work" account just click the Google button in the menu column